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How do I modify a Customer's Loyalty Points?

To modify a Customers Loyalty Points manually, simply edit the Customer details


From the left hand menu, choose Customers > List

Click the edit icon against the Customer name 

In the Customer Tab, there is a field called Loyalty Point Balance

You can manually set the Customers Loyalty Points by entering them here



Click Save

Manual Loyalty Point adjustments will display in the Loyalty Transactions list with a Manual label:


To view a Customers' Loyalty Points, locate the Customer in the Customer List

Tap on the Customers' name

Then tap the Actions icon, and Edit Customer


Tap on the Loyalty field to modify, then tap Save


Manual Loyalty Point adjustments will display in the Loyalty Transactions list with a Manual label:

Adjusting a Customer's Loyalty Points can be done via the Web and iOS apps, see How do I modify a Customer's Loyalty Points?

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