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How do I set up the Loyalty Program?

To set up the Loyalty Program, choose Manage > Loyalty Program


Complete the following fields:



FieldDescription
Loyalty EnabledSelect this checkbox to activate your Loyalty Program
Loyalty Include TaxSelect this checkbox to earn points on tax paid
ie for $10 plus 10% GST = $11:
Select the checkbox to earn points on $11
Deselect the checkbox to each points on $10
Loyalty Points Buy Money UnitEnter how many Loyalty Points equals 1 money unit 
eg 10 points required to buy $1
Loyalty Points Earn Money UnitEnter how many Loyalty Points are earned for each 1 money unit spent
eg 1 point earned for each $1 spent


To apply the Loyalty Program to your Products, Services and Employees in bulk, click Bulk set products / services / employees 



Click on the options to enable / disable the Loyalty Program for you Services, Products and Employees, in bulk


For instructions on how to exclude / include specific Services, Products or Employees, see How do I exclude/include specific products, services or employees in the Loyalty Program?


Click Save 


Note:

  • Loyalty points are calculated and assigned/removed when the sale is closed, whether the sale has been paid for or not.
  • Loyalty points added are on the item in the sale, so if you add an item to a sale, but don't pay for it, it will still add the points to the customer. If you want to remove the points, you need to remove the item from the sale.


Setting up the Loyalty Program can be done via the Web app, see How do I set up the Loyalty Program?

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