How to revoke an Employee's access?

There are a number of actions you can take to ensure that an Employee is unable to access your account

If the Employee logs in with their own Employee ID:

You can change their password and revoke their logged in sessions. This will immediately terminate any current sessions that the Employee is logged into and disable them from being able to log back in.

Go to Manage > Employees > List and click on the Reset Password (padlock) icon for the Employee

Change their password & do not select the Send Email checkbox, but do select the Revoke Sessions checkbox.  See How do I reset an Employee’s password?

If the Employee logs in with the location ID and password:

You can change the location password and revoke all logged in sessions. This will immediately terminate any current location sessions that the are logged into, and disable anyone from being able to log back in with the old password.

Go to Account > Settings page and click on the Change Password button

Make sure to select the Revoke Sessions checkbox

You will then have to re-login on all of your devices with your new password. See How to I change my account (location) password or PIN?

Revoking Employee access to your account means that your Employee will be immediately locked out of the account. 

If the Employee is logged in with their own employee number and password, you can simply Delete the Employee

TO DELETE THE EMPLOYEE:

Tap Manage > Employees > Edit

Tap the red - icon to the left of the relevant Employee's name

Tap Delete

Once you tap to delete, a window will appear asking you to choose if you would like to 'Retain old appointments?

This slide-button is selected by default. If you choose to leave it selected, all old appointments with this employee will remain in the diary.

If you choose to deselect it, all old appointments will be removed from the diary. (PLEASE NOTE: these appointments are not deleted fully and will still appear against the customer file).

When an Employee is deleted, all future appointments are removed from the Bookings page but are still retained against the customer file.

Choose Yes, Delete or No and then tap Done

If the Employee is logged in with the account's main Location ID and password, the only way to revoke access immediately is to change your account password, see How do I change my account Password? 

Changing your account password can only be done via the web app

When changing your password to revoke employee access, ensure you select the Revoke Sessions option to lock out all of your previous authorisations

You will then have to re-login to all of your new devices with your new password

Revoking Employee access to your account means that your Employee will be immediately locked out of the account

If the Employee is logged in with their own employee number and password, you can Delete the Employee

TO DELETE THE EMPLOYEE:

Tap Manage > Employees 

Tap directly on the name of the relevant Employee > DELETE 

Once you tap to delete, a window will appear asking you to choose if you would like to 'Retain old appointments?

Checking this box means all old appointments with this employee will remain in the diary.

If you choose to leave it un-checked, all old appointments will be removed from the diary. (PLEASE NOTE: these appointments are not deleted fully and will still appear against the customer file).

When an Employee is deleted, all future appointments are removed from the Bookings page but are still retained against the customer file.

Choose Yes, Delete 

If the Employee is logged in with the account's main Location ID and password, the only way to revoke access immediately is to change your account password, see How do I change my account Password? 

Changing your account password can only be done via the web app

When changing your password to revoke employee access, ensure you select the Revoke Sessions option to lock out all of your previous authorisations

You will then have to re-login to all of your new devices with your new password