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How do I activate the Facebook Booking Bot?

The Facebook Booking Bot, is a way for your Customers to book appointments automatically through your Facebook Messenger service

For the Booking Bot to work please first connect Online Booking with your Facebook business page using the first connection method on that page. If you have less than 2000 like this isn't possible sorry.

Choose Integration > Appsand locate the Facebook tile


Click Actions and click Add Booking Bot


When a Customer sends you a message via Facebook Messenger, containing the word 'book', the Booking Bot will automatically respond to them, prompting them to select a Service and a time


Once the Customer selects a suitable time, they will be directed to your mini-site to complete their booking


To disconnect the Booking Bot, return to the Facebook tile

Click the Actions button and click Remove Booking Bot


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